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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jorge Bravo

February 9, 2026

5  out of  5
rating by Jorge Bravo
"This office is right around the corner from my house and in it is agent Justin Newsome, who took care of all my insurance needs (car, life, renter's) through State Farm. For me Justin is State Farm's face: treated me like family, gave me an outstanding and comprehensive service with detailed explanations of all the perks we were going through while originating this policy. I couldn't be more happy with Justin's work at Michael's office. I'm glad to have them in the neighborhood at walking distance."
We responded:
"Wow, thank you for the 5-star review, Jorge! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Georgia Harrison

January 8, 2026

5  out of  5
rating by Georgia Harrison
"I just joined State Farm Insurance co for my home and auto. I admit that this is the best service and customer service that I have received yet! Justin Newsome is my agent and the definition of great service. He is so through and considerate. He listened to all of my concerns and delivered the best service that I could imagined. Wonderful experience. Recommend him to all!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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s houston

December 7, 2025

5  out of  5
rating by s houston
"I’ve been with State Farm 30 years for home insurance, off and on for auto insurance. Just last month I had auto insurance added on to bundle my service. The discount was Fantastic. Savings amount to over $1000 for a year.
Discount for Home alarm and defensive driving course.
The defensive driving course was more than I expected few things I kind of didn’t know about and I’ve been driving for at least 50 years.
My State Farm representative is always professional, available, patient, friendly and very helpful.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nicole Jones

October 28, 2025

5  out of  5
rating by Nicole Jones
"Justin was great he was very professional and patient while helping me secure a new quote."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Scott Killian

September 29, 2025

5  out of  5
rating by Scott Killian
"I have always had great response and customer service from Mr. Longo’s office. I was specifically contacted by Kristen on this occasion to check with me in reference to the bank inquiring about one of my accounts. I appreciated the assistance and contact that I received."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Saikiran Alugoju

September 29, 2025

5  out of  5
rating by Saikiran Alugoju
"Kristen was so patient in hearing out the request and extremely helpful and supportive.
The turnaround time was so fast, really appreciate the support."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Denise Coursey

September 17, 2025

5  out of  5
rating by Denise Coursey
"Lyndsey was the most patient and helpful person I have ever encountered when shopping for insurance. Not only did she find exceptional rates for me but her customer service is on point! I was with another company for 10 years and didn't get half the service she gave me over the past few months. She is a great agent and asset to her company for sure. Many thanks!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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CRYSTAL GLOVER

August 22, 2025

5  out of  5
rating by CRYSTAL GLOVER
"We love Michael Longo group they've always gone above and beyond to help us.."
We responded:
"Thank you, Crystal, for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you for being a valued State Farm customer! "
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Drew Prichard

August 22, 2025

5  out of  5
rating by Drew Prichard
"This agency is top notch. Incredible service and a very knowledgeable and responsive team."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kendall porter

August 19, 2025

5  out of  5
rating by Kendall porter
"I love this agent and all the ladies that works for him. I actually had to switch agents because of lack of communication and having unresolved issues after getting my policy started when I was brand new to getting a car with insurance on my own after switching I have had nothing but great advice and helpful service from this agent and I highly recommend anybody signing up with them every time I call they answer and always answer my questions And if there’s ever a time where they don’t answer, they immediately get back to me through email text or phone call. I mean, they called me out of nowhere just to let me know my insurance was decreasing by $60 and no other company would call to inform of a price drop.5 stars!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Derrick Harris

August 18, 2025

5  out of  5
rating by Derrick Harris
"Justin provided excellent service to me and my family. He was knowledgeable, extremely responsive, and was able to provide competitive quotes that helped me save (esp when bundling). 5 stars, keep up the great work!"
We responded:
"Thank you for the kind words, Derrick. We are glad that Justin was able to help you with your insurance needs. We look forward to providing you with that same level of customer service for many years to come! "
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Johnson Family

August 14, 2025

5  out of  5
rating by Johnson Family
"I really don’t write reviews but I’m comfortable doing this one. I’ve been with Michael Longo State Farm since 2019. I can safely say it’s most professional, family like service team is nothing short of exceptional. I’ve tried ditching them for other insurance companies because I felt my payment was too high but to date I wasn’t able to make the switch. Why? They are just the best around. You ring this number and someone answers at your very first ring. Every time I wanted to lower my rate, someone always there to listen, take my concerns seriously and dig deep to make me more satisfied. I’ve always been assisted by Lyndsey and she is exceptionally courteous, professional and great to work with. My entire family cars and home insurance locked in with Michael Longo State Farm. #Satisfied!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we will always be here to help!"
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Charlie Roche

August 13, 2025

5  out of  5
rating by Charlie Roche
"My rep, Justin Newsome, was great! His personable, genuine approach has me considering State Farm as an option for the future. I'm confident he'll look out for me and my family, and I'm eager to keep working with this solid group.

4 Month Update: I made the switch and continue to be impressed! Kristen was instrumental in maintaining my sanity when dealing with mortgage/escrow issues. Without her help, I would have been absolutely lost. This office genuinely cares about its clients, and it makes a big difference. I am confident in their ability to take care of whatever I throw at them and plan to continue expanding our relationship with additional policies.

If you're reading this: stop and call them. It will be worth your time!"
We responded:
"Thank you so much for your kind words Charlie! It is great to hear that you continue to receive the 5 star customer service that we aim to provide at our office. We appreciate you being one of our valued customers. We look forward to continuing to provide you with excellent customer service moving forward!"
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Migdalis Luna

June 13, 2025

5  out of  5
rating by Migdalis Luna
"Justin at State Farm is outstanding!

I had a fantastic experience working with Justin. He was incredibly helpful, attentive, and made sure all my questions were answered thoroughly. He took the time to walk me through my options and made everything feel simple and stress-free. It’s rare to find someone so professional yet approachable—Justin truly went above and beyond. Highly recommend him if you're looking for someone who genuinely cares and provides top-notch service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Doug T.

April 17, 2025

5  out of  5
rating by Doug T.
"Very nice and helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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L Tatro

April 16, 2025

5  out of  5
rating by L Tatro
"Lyndsey did a phenomenal job at answering all of our insurance questions. Fast and informative service!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Noelle Newsome

April 11, 2025

5  out of  5
rating by Noelle Newsome
"Everyone at Michael Longo State Farm agency has great customer service. They make you feel welcome and important as a customer. Agent Justin is very friendly and polite. I am looking forward to working with this agency to cover my home and auto."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Briana Fairnot

April 4, 2025

5  out of  5
rating by Briana Fairnot
"I wanted to praise agent Justin for his exceptional customer service, he was professional and polite throughout the entire call. Truly top notch service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tyler Walton

April 4, 2025

5  out of  5
rating by Tyler Walton
"Justin has been very professional and explained my options thoroughly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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PASSPORT PAPIII

April 4, 2025

5  out of  5
rating by PASSPORT PAPIII
"My experience with agent justin was excellent he his professional, clear and flawless with his approach"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Edwin Phillips

March 25, 2025

5  out of  5
rating by Edwin Phillips
"Stopped by to discuss the State Farm brand and felt very much appreciated for stopping by, Mike and his team are very professional and have amazing knowledge of the State Farm products"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bobby Sisounthone

February 17, 2025

5  out of  5
rating by Bobby Sisounthone
"Michael is running his business the way people should be doing business. Wendi has been helping me out for many years so far and the only disappointment is that i didnt give this office praise earlier. Wendi always makes sure she explains everything througly and makes our transitions very smoothly. So thankful for this office because truly they are an amazing team together!"
We responded:
"Thank you so much for your heartfelt review! We’re thrilled to hear about your positive experiences with our team, especially Wendi. She truly embodies our commitment to excellent service, and it’s wonderful to know that her thorough explanations and support have made your transitions smooth."
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Kelley Channell

January 31, 2025

5  out of  5
rating by Kelley Channell
"Micheal and his staff went out of their way to take care of me. I felt very welcome- not the typical high pressure I have felt in other insurance agencies. I was also able to save a substantial amount of money, which is always a plus!"
We responded:
"Thank you for your thoughtful review! We're so glad Michael and the team made you feel welcome and provided a great experience without any pressure. Saving money while getting the right coverage is always a win! If you ever need anything, we’re here to help."
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Symone Patrick

January 22, 2025

5  out of  5
rating by Symone Patrick
"Wendy and Lindsey are great!! They have provided me with professional services since I contact them for a quote. They have always been a great help and State Farm quoted me a great and cheapest price"
We responded:
"Thank you for your kind words! We're so glad to hear that Wendy and Lindsey have provided you with excellent service from the start. Our team is always here to help, and we appreciate you trusting us with your insurance needs. If you ever need anything, don’t hesitate to reach out! "
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Rodney Sartin

January 3, 2025

5  out of  5
rating by Rodney Sartin
"Great experience with Elizabeth. Such a pleasure to deal with someone that courtesy and professional. Would highly recommend this agency."
We responded:
"Thank you for your kind words and recommendation! We're thrilled to hear you had such a great experience with Elizabeth. Providing courteous and professional service is always our goal, and we appreciate you taking the time to share your feedback!"